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Schools First offer high quality payroll services to Direct Payments service users and Human Resources support solutions for schools. Our team of experts are available to assist with specialist advice, reassurance and hands-on operational support.

Schools First is now part of the Services 4 Schools group who offer a range of other support services to schools which can be found at www.services4schools.org.uk

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Human Resources


Schools First (now part of the Services 4 Schools Ltd Group) provide a comprehensive range of Human Resources support services. We recognise that your most valuable resource is your staff; after all it’s your employees who help drive the School’s ambition to be outstanding. Our service provides you with a range of support packages to assist in the management of those employees, enabling you to focus on raising standards in education for our children and young people.Our team of HR experts have many years of experience and specialist knowledge of the Education and Public sector, however our professionals are also skilled in the management of commercial issues, providing you with a comprehensive first rate service. Using a dynamic and creative approach that is applicable to the school environment, we strive to offer you proactive and practical advice on all your employee relations challenges.

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HR Professional


Depending on the package you purchase, you could access the following:

• A dedicated and experienced HR expert, offering telephone, written and on-site advice and guidance
• Access to our ‘Duty Line’, Monday to Friday 8.30am – 5.00pm
• Creative, solution-focussed remedies for all of your Employee Relations/ Casework challenges
• Performance Management and remuneration support
• Development of policies and supporting documents in line with best practice and legislation
• Equality and Diversity advice and guidance
• Union consultation and negotiation
• Absence management
• Reorganisation, restructure and redundancy support
• Recruitment advice and guidance
• Health & wellbeing support, including access to Occupational Health Services

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HR Operational


Our operational HR package provides support to your school through all stages of the employment contract life cycle. Working closely with your preferred payroll partner, our operations packages effectively and efficiently develop, deliver and use HR solutions that have a productive impact on managing your workforce. Depending on the package you purchase, you could access the following:

• Unlimited access to our helpline from 8.30am to 5pm – Monday to Friday
• Electronic Personal file maintenance
• Processing of pre-employment checks, including DBS*, Medical screening*, QTS,
• Prohibition (*please note additional charges apply for these)
• Processing new starters, leavers and contract changes
• Liaison with your preferred payroll provider to effect all pay changes
• Telephone and remote SIMS Personnel support

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Direct Payments


At Schools First we provide a high quality, person centred approach which places the Direct Payment service user at the heart of everything we do. We have been providing a first class Direct Payments service for over 10 years. Our staff have extensive experience and fully understand the needs of those in receipt of Direct Payments.

Incoming timesheets received no later than 15th of every month will be processed to ensure payment can be made to your PA by 21st of each month, issue a pay-slip, copy pay-slip, company totals sheet and PAYE report highlighting the amount owed to HMRC and process pension returns to NEST or NOW as appropriate. New timesheets and envelopes are sent to service users with payroll documents ready for the next month’s submission. We are there to make the Direct Payment process easy and uncomplicated for our services users.

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Academy Conversion Support


Conversion to become an Academy or join an established Academy requires staff to transfer to the Academy Trust under regulations referred to as ‘TUPE’. These regulations place legal and statutory responsibilities on the Trust and the current employer. Our HR conversion packages include all aspects of the TUPE process to ensure the smooth transfer of your staff. The package you choose will be identified according to your individual school needs. However, rest assured, we will take you through the process from start to finish, ensuring minimal disruption and worry to you and your employees.

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